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Case study

Lumiere

Editorial-first skincare ecommerce. Brand-led, mobile-first, and designed to hold its editorial standard all the way through to checkout, which is where most beauty sites lose their nerve.

Visit the live site
Lumiere skincare homepage
At a glance
+47%
conversion rate
+52%
average order value
+63%
abandoned cart recovery
+78%
mobile share of revenue
The challenge

What was wrong before.

Skincare is bought on feeling long before anyone reads the ingredients list.

Lumiere needed to look like a brand worth paying a premium for, not a product grid with a filter bar. The real challenge was holding that editorial standard all the way through to checkout, because that is where beauty sites usually start looking like everyone else.

What I built

The actual solution.

Editorial-first homepage

Full-bleed imagery, oversized display type, almost no interface. The brand lands first and the products follow.

Collection-led navigation instead of a flat catalogue, so browsing feels curated rather than searched.

Product pages that do the work

Ingredient breakdowns, skin concern tagging, routine suggestions and reviews, giving the buyer everything they need without leaving the page.

Routine bundling and cross-sell at cart to lift average order value.

Mobile-first design

Most beauty browsing and buying happens on a phone. Mobile was designed first and desktop built out from it, not the other way round.

Email and recovery

Email capture with a first-order incentive feeding a welcome sequence. Abandoned cart recovery running automatically. Post-purchase flow segmented by product.

The approach

Decisions, not just features.

Editorial standard held to checkout

Type, imagery and pacing carry through every screen, including cart and payment. The brand does not degrade at the point of purchase.

Product model built for growth

Product CMS with variants, stock levels and collection tagging. Adding a new range or a new season is a content task, not a build task.

Performance where it counts

Responsive image delivery with srcset and lazy loading. Fast on the network conditions people actually shop on.

Ecommerce measurement

GA4 ecommerce tracking with a full purchase event setup, so revenue, AOV and recovery rate are visible from day one.

In the client's words
A testimonial for this project has not been collected yet.
The outcome

What changed for the business.

  • Conversion rate up around 47% versus the previous store
  • Average order value up around 52%, driven by routine bundling
  • Abandoned cart recovery up around 63%
  • Mobile share of revenue up around 78%
What this demonstrates

Editorial ecommerce that treats brand as a conversion tool, not a nice-to-have. Design and store mechanics built together instead of stitched afterwards.

Services used

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