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Case study

USP.ai

A marketing and AI agency site that has to prove the thing it sells. Live automation stack, AI chat, real-availability calendar and each service given room to rank on its own.

USP.ai homepage hero
At a glance
+76%
leads per month
68%
enquiries handled by AI without a human
+54%
demo bookings
-49%
time from lead to first conversation
The challenge

What was wrong before.

A marketing agency's own website has to prove the thing it sells. Describing AI and automation is not enough.

The site needed to demonstrate the stack working live, capture and qualify leads without a human present, and give each service enough room to rank on its own in search.

What I built

The actual solution.

Confident, technical design

Dark, high-contrast layout with a single orange accent. Technical and confident without tipping into cold.

Service architecture built to rank

Individual sub-pages with breadcrumb navigation, so Marketing and each of its siblings can rank independently instead of competing on one page.

Proof placed directly beneath the hero, with headline outcome metrics visible before any scrolling.

AI chat on every page

Trained on the business, live everywhere. It answers questions, qualifies enquiries and books calls outside working hours, which is when a large share of enquiries actually arrive.

Book a Free Demo, wired to real availability

Persistent primary action, connected to a live calendar with real availability, confirmations, reminders and self-service rescheduling.

GoHighLevel behind everything

CRM, pipelines and opportunity stages with automatic lead assignment. Two-way SMS and email from a single unified inbox. Missed call text back. Nurture sequences segmented by lead source and service interest. Review request automation and reporting dashboards covering source, conversion and pipeline value.

The approach

Decisions, not just features.

Prove it by running it

Every mechanism the agency sells - AI chat, missed-call text back, nurture, review requests - runs on the agency's own site. Prospects see the stack working before the first call.

Search architecture, not a landing page

Each service gets a proper page with breadcrumbs, schema and internal linking, so the site earns organic visibility on more than the brand name.

Handled after hours

AI chat plus automated booking means enquiries that arrive at 10pm on a Sunday get answered and, where possible, booked, before Monday morning.

Measured properly

GA4, Search Console and full conversion tracking, plus GoHighLevel dashboards for lead source, conversion rate and pipeline value.

In the client's words
A testimonial for this project has not been collected yet.
The outcome

What changed for the business.

  • Leads per month up around 76%
  • Around 68% of enquiries qualified and booked by AI without a human involved
  • Demo bookings up around 54%
  • Time from lead to first conversation down around 49%
What this demonstrates

Marketing and automation delivered as a working system, not a description of one. The site does the thing it is selling, in public, on every page.

Services used

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